We offer free shipping within the U.S. on orders over $30.

We have free standard shipping for orders shipping within the mainland US. After your order is placed, it takes 7-10 business days for delivery for standard shipping.

We do ship internationally, but the customer has to pay the shipping fees. Alaska and Hawaii are not included in our free standard shipping.

Once the items leave our facility, they are in the hands of our third party delivery service. It is our hope that they will do their best to meet their delivery promises, but we cannot control their performance.

Processing Time

Orders with Standard Shipping typically ship within 7-10 business days . Orders received on weekends will be processed within the following three business days. Expedited Shipping orders received on Friday after 11am will ship the following Monday. Expedited Shipping does not deliver on the weekends. Neither standard or expedited orders ship on holidays.

International Shipping Policies

Orders from Agerma to US are shipped via UPS or FedEx. All other international orders are shipped via FedEx or DHL. Please Note: Delivery of your international Agerma orders can take up to 15-30 days, and other countries such as UK can take up to 30-45 days.

The international shipping costs that we can control including taxes, processing and handling fees communicated to us by our worldwide shipping service, are calculated at checkout and will be paid by the customer when the order is placed. These are based on the individual regulations and laws of the country your Agerma order is shipping to. However, in many cases, there are additional duties required by countries once the packages enter that country for which we cannot control. Please understand Agerma does not take responsibility for any of those additional duties that may be charged by your country after they leave the U.S. nor do we have any way of anticipating what those potential fees could be. Please be aware of those fees before placing an order with Agerma. When your order is placed we guarantee current exchange rates, although should the exchange rate for your country change, you as the customer will not be billed for any fluctuating U.S. shipping fees once your order has been processed.

It is Agerma policy that all undeliverable or refused packages remain the customer’s responsibility, and all shipping, duties/taxes, processing and handling fees are non-refundable. A refund will be issued at current retail value for item(s) delivered and restocked in our distribution center.